Privacy Policy

Canvas and Crew is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our Marketplace. By using the Marketplace, you agree to the practices described in this policy.

1. Information We Collect

When you request or claim a template, we may collect the following information:

Your name and email address (provided when submitting a template request).
Your Wix account username or site URL (required to process the Wix Site Transfer).
Any additional information you voluntarily provide when contacting us.

We do not require you to create an account on our Marketplace website. We do not collect payment information, as all templates are provided free of charge.

2. How We Use Your Information

We use your information solely for the following purposes:

To process and fulfill your template transfer request via the Wix Site Transfer method.
To communicate with you regarding your request or any issues that may arise.
To maintain internal records of template distributions for licensing compliance.
To improve our Marketplace and template offerings based on aggregate, non-identifiable usage patterns.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With Wix, as necessary to complete the site transfer process (subject to Wix's own Privacy Policy).
When required by law, legal process, or government authority.
To protect the rights, property, or safety of Canvas and Crew, our users, or the public.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Template transfer records may be kept for licensing compliance and dispute resolution purposes.

5. Third-Party Platforms

Our Marketplace is hosted on the Wix platform. Your use of the Marketplace is also subject to Wix's Terms of Service and Privacy Policy. We encourage you to review Wix's policies at wix.com. We are not responsible for the privacy practices of third-party platforms or services.

6. Cookies & Tracking

As our Marketplace is hosted on Wix, standard platform cookies may be used for functionality and analytics purposes. These are governed by Wix's cookie policy. We do not independently use tracking technologies to monitor your behavior across other websites.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of your information. To exercise these rights, please contact us directly via the Marketplace.

8. Children's Privacy

The Marketplace is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised effective date. Your continued use of the Marketplace constitutes acceptance of the updated policy.